December 13, 2023

The US health care industry is facing a number of challenges, including higher costs and a labor shortage that has persisted since the COVID-19 pandemic. Job openings in the industry are about 15% higher than before the pandemic, while an aging population points toward long-term growth in the demand for care. At the same time, different players in the industry are reexamining what roles they should play in patient care. EY-Parthenon Chief Economist Gregory Daco and EY Americas Health Leader H. Mallory Caldwell discuss ways that health care leaders can leverage data and technology, as well as strategic partnerships and M&A to ease their labor burden and control their costs without sacrificing patient care.

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Key takeaways

  • Health care is a labor-intensive industry, with a turnover rate that is likely to worsen and a usage rate that is likely to grow as both care providers and patients age.
  • The health care industry has reached its moment for tech innovation to support operational productivity while letting providers focus more on patient care.
  • It’s time to rethink the traditional boundaries of who plays what role in the health care continuum.
  • Partnerships and M&A are also strategic options for health care leaders to consider.

Host and featured guest

Gregory Daco | Chief Economist, EY-Parthenon

Gregory Daco
EY-Parthenon Chief Economist, Strategy and Transactions, Ernst & Young LLP

H. Mallory Caldwell
EY Americas Health Leader

How EY-Parthenon can help

  • Health Sciences and Wellness Strategy Consulting

    EY-Parthenon Health and Wellness Strategy Consulting teams help develop and deliver growth, transaction, digital and value creation strategies. We help health and life sciences organizations build greater financial and operational resilience and technical agility, supporting their future growth within an ever-changing landscape.

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  • EY Health Technology Services

    Our EY Health Technology Services team embeds digital to position payers and providers for tomorrow. Learn more about our multifaceted offerings. Meta desc

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  • M&A advisory: Buy and integrate

    Discover M&A advisory services from EY when you buy and integrate. We help enable strategic growth through integrated mergers and acquisitions, joint ventures and alliances.

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